Willow Jacobson joined the School of Government faculty in 2003. Prior to that, she taught in the Master of Public Administration program at the University of Connecticut and worked on the Government Performance Project and the New Jersey Initiative at the Alan K. Campbell Institute at The Maxwell School of Citizenship and Public Affairs, Syracuse University. She has also assisted with strategic planning for community collaboratives in California and Oregon state government. Currently, Jacobson serves as the Director of the School’s Master of Public Administration program at UNC. She previously served as Director of the LGFCU Fellows program, which she helped create in 2011 to develop local government leaders in North Carolina. She was also involved in the 2005 inaugural session of the Public Executive Leadership Academy. Her research has appeared in Public Administration Review and Public Personnel Management. Jacobson earned a Ph.D. from Syracuse University.

Selected Publications

Jacobson, Willow, and Kristina Lambright. 2018. “The Development of County HR Policies: The Perspectives of Counties in Two States.” Public Personnel Management.

Jacobson, Willow S., and Jessica E. Sowa. 2016. “Municipal Human Resource Management: Challenges and Innovative Practices in Turbulent Times,” State and Local Government Review. Vol. 48, No. 2, 121-131.

Jacobson, Willow S., Jessica Sowa, Kristina Lambright. 2014. “Do Human Resource Departments Act as Strategic Partners? Strategic Human Capital Management Adoption by County Governments” Review of Public Personnel Administration. Vol. 34, No. 3, 289-301.

Jacobson WS, Paynter SR. Verdict Pending: Understanding Leadership Role Identity for North Carolina Judges and Lawyers. Public Personnel Management. 2019;48(2):252-279.

Jacobson, Willow S., and Shannon Howle Tufts. 2013. “To Post or Not to Post: Employee Rights and Social Media,” Review of Public Personnel Administration, Vol.33, No. 1, 84-107.

Brenda Bushouse, Willow S. Jacobson, Kristina Lambright, Jared Llorens, Rick Morse, and Ora-Orn Poocharoen. 2011. “Crossing the Divide: Building Bridges between Public Administration Practitioners and Scholars”. Journal of Public Administration Research and Theory. Vol. 21, Supplement 1. pp. 99-112.

Heather Getha-Taylor, Maja Holmes, Willow S. Jacobson, Rick Morse, and Jessica Sowa. 2011. “Focusing the Public Leadership Lens: Research Propositions and Questions in the Minnowbrook Tradition”. Journal of Public Administration Research and Theory. Vol. 21. Supplement 1. pp. 183-197.

Willow S. Jacobson, Ellen Rubin, and Amy Donahue. 2008. “Integrating Labor Relations and Human Resource Management: Impacts on State Workforces,” International Review of Public Administration.2008. Vol. 13, No. 2

Willow S. Jacobson and Donna Warner. 2008. “Leading and Governing: A Model for local Government Education,” Journal of Public Affairs Education. Summer 2008, Vol. 14, No. 2, Summer 2008

Willow S. Jacobson, “Preparing for Tomorrow: A Case Study of Workforce Planning in North Carolina Municipalities,” Public Personnel Management. Forthcoming (Accepted November 2007).

Jacobson, Willow S., and Christine A Kelleher, Cynthia J. Bowling. 2010. “A Woman’s Touch? Gendered Networks in State Administration”. Journal of Public Administration Research and Theory. Vol. 20 Issue 2.

Additional Publications

Book Chapters

Jacobson, Willow. 2009. “Chapter 12: Planning for Today and Tomorrow: Workforce Planning” in Public Personnel Administration: Prospects and Problems. Richard Kearny, Steven Hays, and Jerrell Coggburn, editors.

Selden, Sally, and Willow Jacobson. 2007. “Chapter Four: Government’s Largest Investment—Human Resource Management in States, Cities, and Counties” in In Pursuit of Performance: Management Systems in State and Local Government. Patricia Ingraham, editor. John Hopkins Press. Pages 82-116.

Donahue, Amy, Willow Jacobson, Mark Robbins, Ellen Rubin, and Sally Selden. 2004. “Management and Performance Outcomes in State Government” in The Art of Governance: Analyzing Management and Administration. Laurence E. Lynn, Jr. and Patricia W. Ingraham, editors Georgetown University Press. Pages 125-151.

Journal Articles

Tufts, Shannon, and Willow Jacobson. 2010. “Visions of Leadership: An Examination of How IT Professionals Prioritize Leadership Attributes” Journal of Information Technology Management. Volume XXI, Number 1.

Jacobson, Willow S., and Donna Warner. 2008. “Leading and Governing: A Model for Local Government Education,” Journal of Public Affairs Education. Summer 2008, Vol. 14, No. 2, Summer 2008.

Jacobson, Willow S. “Creating a Motivated Workforce: How Organizations Can Enhance and Develop PSM,” Public Personnel Management. Forthcoming (Accepted July 2007).

Jacobson, Willow S. “Two’s Company, Three’s a Crowd, and Four’s a Lot to Manage: Supervising in Today’s Intergenerational Workplace,” Popular Government. Vol. 73, No. 1, Fall 2007.

Jacobson, Willow S. “Workforce Planning: Who Will Be There to Serve?,” Popular Government. Vol. 72, No. 2, Winter 2007.

Jacobson, Willow S. 2007. “Managing Multiple Generations” The Governing Management Letter (https://www.governing.com/manage/eletter/bg0207wj.htm) February 2007.

Jacobson, Willow S., Sally Selden, and Ellen Rubin. “Examining Training in Large Municipalities: Linking Individual and Organizational Training Needs,” Public Personnel Management. 2002. Vol. 31, No.4.

Ingraham, Patricia, Sally Selden, and Willow Jacobson. “Human Resource Practice in State Governments: Findings from a National Survey,” Public Administration Review. Sept 2001. Vol. 61, No. 5.

Selden, Sally, Salwa Ammar, Ron Wright, and Willow Jacobson. “A New Approach to Assessing Performance of State Human Resource Management Systems: A Multi-Level Fuzzy Rule-Based System,” Review of Public Personnel Administration. 2000. Vol. 20, No. 3.

Kissler, Gerald, Karmen Fore, Willow Jacobson, William Kittredge, Scott Stewart. “State Strategic Planning: Suggestions from the Oregon Experience.” Public Administration Review, July/August 1998, Vol. 58, No. 4.

Dissertation

“Receptivity to Change in the Public Sector: Two Federal Case Studies.”

White Papers

Sally Selden and Willow Jacobson. 2002 “Lessons Learned Human Resource Management” in Government Performance Project Final Report. Syracuse, New York: Alan K. Campbell Public Affairs Institute.

New Jersey Initiative. 2002 The New Jersey Initiative: Building Management Capacity in New Jersey Municipalities. Syracuse, New York: Alan K. Campbell Public Affairs Institute. (Contributor).

Jacobson, Willow, and Jessica Crawford. “Innovations in State Human Resource Practices: Examples from the States.” (Alan K. Campbell Institute Working Paper Series). 2001.

Selden, Sally, Willow Jacobson, and Jessica Crawford. “State Report 2001: Human Resource Management.” (Alan K. Campbell Institute Working Paper Series). 2001.

Ingraham, Patricia, Sally Selden, and Willow Jacobson. “The State of Human Resource Management in State Government.” (Alan K. Campbell Institute Working Paper Series). 2001.

Jacobson, Willow. “Searching for Synergy: Collaborative Theory vs. Practice.” Master’s Exit Project, 1998.

Rick Morse is an associate professor at the School of Government where he has been on the faculty since 2006. His research, teaching, and consulting focus on public leadership, collaborative governance, and civic engagement. He is the author of numerous articles and book chapters. Morse currently serves as Director of the LGFCU Fellows Program, which develops local government leaders in North Carolina. He teaches in a variety of the School’s continuing education programs for local government officials as well as a leadership course in the School’s MPA program. Morse holds bachelor’s and master’s degrees in public policy from Brigham Young University and a Ph.D. in public administration from Virginia Tech.

Selected Publications

Morse, Ricardo S., Sabrina M. Willard, and Michelle Y. Holder. 2017. The Citizens Academy Handbook: Local Government Building Capacity for Civic Engagement. Chapel Hill, N.C.: UNC School of Government.

Morse, Ricardo S., and Charles R. Abernathy. 2015. Towards a Typology of Shared Services Arrangements. In Municipal Shared Services: A Public Solutions Handbook, ed. Alexander C. Henderson, 143-160. New York: Routledge.

Getha-Taylor, Heather, and Ricardo S. Morse. 2013. Collaborative Leadership Development for Local Government Officials: Exploring Competencies and Program Impact. Public Administration Quarterly 37 (1): 71-102.

Morse, Ricardo S. 2012. Citizens Academies: Local Governments Building Capacity for Citizen Engagement. Public Performance and Management Review 36(1): 79-101.

Heather Getha-Taylor, Maja Husar Holmes, Willow S. Jacobson, Ricardo S. Morse, and Jessica E. Sowa. 2010. Focusing the Public Leadership Lens: Research Propositions and Questions in the Minnowbrook Tradition. Journal of Public Administration Research & Theory 21(Supplement 1): i83-i98.

Ricardo S. Morse. 2010. Bill Gibson and the Art of Leading Across Boundaries. Public Administration Review 70(3): 434-442.

Ricardo S. Morse. 2010. Integrative Public Leadership: Catalyzing Collaboration to Create Public Value. The Leadership Quarterly 21(2): 231-245.

Morse, Ricardo S., and Terry F. Buss, eds. 2008.Innovations in Public Leadership Development. Armonk, N.Y.: M.E. Sharpe. 372 pages.

Morse, Ricardo S., Terry F. Buss, and C. Morgan Kinghorn, eds. 2007. Transforming Public Leadership for the 21st Century. Armonk, N.Y.: M.E. Sharpe. 375 pages.

Additional Publications

ARTICLES

Getha-Taylor, Heather, and Ricardo S. Morse. 2013. Collaborative Leadership Development for Local Government Officials: Exploring Competencies and Program Impact. Public Administration Quarterly 37 (1): 71-102.

Morse, Ricardo S. 2012. Citizens Academies: Local Governments Building Capacity for Citizen Engagement. Public Performance and Management Review 36(1): 79-101.

Morse, Ricardo S., and John B. Stephens. 2012. Teaching Collaborative Governance: Phases, Competencies, and Case-Based Learning. Journal of Public Affairs Education. 37 (1): 71-102.

Berner, Maureen M., Justin M. Amos, and Ricardo S. Morse. 2011. What Constitutes Effective Citizen Participation in Local Government? Views from City Stakeholders. Public Administration Quarterly 35(1): 128-162.

Bushouse, Brenda K., Willow S. Jacobson, Kristina T. Lambright, Jared J. Llorens, Ricardo S. Morse, and Ora-orn Poocharoen. 2010. Crossing the Divide: Building Bridges Between Public Administration Practitioners and Scholars. Journal of Public Administration Research & Theory 21(Supplement 1): i99-i112.

Getha-Taylor, Heather, Maja Husar Holmes, Willow S. Jacobson, Ricardo S. Morse, and Jessica E. Sowa. 2010. Focusing the Public Leadership Lens: Research Propositions and Questions in the Minnowbrook Tradition. Journal of Public Administration Research & Theory 21(Supplement 1): i83-i98.

Altman, Lydian, and Ricardo S. Morse. 2008. Creating Their Own Futures: Community Visioning and North Carolina Local Governments. Popular Government 73(2): 20-35.

Morton, Lois W., Yu-Che Chen, and Ricardo S. Morse. 2008. Small Town Civic Structure and Interlocal Collaboration for Public Services. City and Community 7(1): 45-60.

Dudley, Larkin S., Ricardo S. Morse, and James P. Armstrong. 2008. Comparing Content of Two NIF Forum Formats: Face-to-Face Group versus Online. International Journal of Public Participation 2(1): 84-86.

Morse, Ricardo S. 2007. Mary Follett, Prophet of Participation. International Journal of Public Participation 1(1): 1-17.

Morse, Ricardo S., Jeanne Warning, and Paul W. Brown. 2006. Catalytic Leadership: Reconsidering the Nature of Extension’s Leadership Role. Journal of Extension 44(2): 1-10.

Morse, Ricardo S. 2006. Prophet of Participation: Mary Follett and Public Participation in Public Administration. Administrative Theory and Praxis 28(1): 1-32.

Morse, Ricardo S., Larkin S. Dudley, James Armstrong, and Dong Won Kim. 2005. Learning and Teaching about Deliberative Democracy: On Campus and in the Field. Journal of Public Affairs Education 11(4): 325-336.

BOOK CHAPTERS

Morse, Ricardo S. 2014 (forthcoming). “Interlocal Cooperation, Shared Services, and Regional Councils.” In County and Municipal Government in North Carolina, ed. Frayda S. Bluestein, 12 pgs. Chapel Hill, N.C.: UNC School of Government.

Morse, Ricardo S. 2012. Bill Gibson and the Art of Leading Across Boundaries. In Serving the Public Interest: Profiles of Successful and Innovative Public Servants, ed. Norma M. Riccucci, 160-172. Armonk, N.Y.: M.E. Sharpe.

Morse, Ricardo S., and Terry F. Buss. 2008. Introduction. In Innovations in Public Leadership Development, eds. Ricardo S. Morse and Terry F. Buss, 3-18. Armonk, N.Y.: M.E. Sharpe.

Morse, Ricardo S. 2008. Developing Public Leaders in an Age of Collaborative Governance. In Innovations in Public Leadership Development, eds. Ricardo S. Morse and Terry F. Buss, 79-100. Armonk, N.Y.: M.E. Sharpe.

Dudley, Larkin S., and Ricardo S. Morse. 2008. Learning about Deliberative Democracy in Public Affairs Programs. In Deliberation and the Work of Higher Education: Innovations for the Classroom, the Campus, and the Community, eds. John Dedrick, Harris Dienstfrey, and Laura Grattan, 165-190. Dayton, Ohio: Kettering Foundation Press.

Morse, Ricardo S., and Terry F. Buss. 2007. The Transformation of Public Leadership. In Transforming Public Leadership for the 21st Century, eds. Ricardo S. Morse, Terry F. Buss, and C. Morgan Kinghorn, 3-19. Armonk, N.Y.: M.E. Sharpe.

Morse, Ricardo S. 2006. Community Learning: The Process and Structure of Collaborative Engagement. In Modernizing Democracy: Innovations in Citizen Participation, eds. Terry F. Buss, F. Stevens Redburn, and Kristina Guo, 49-77. Armonk, N.Y.: M.E. Sharpe.

Morse, Ricardo S. 2006. Community Learning in Practice: Insights from an Action Research Project in Southwest Virginia. In Modernizing Democracy: Innovations in Citizen Participation, eds. Terry F. Buss, F. Stevens Redburn, and Kristina Guo, 78-103. Armonk, N.Y.: M.E. Sharpe.

BOOK REVIEWS

Morse, Ricardo S. 2011. Review essay titled “The Practice of Collaborative Governance,” reviewing Leading Across Boundaries: Creating Collaborative Agencies in a Networked, by Russell M. Linden and Working Across Boundaries: People, Nature, and Regions, by Matthew J. McKinney and Shawn Johnson. In Public Administration Review. 71(6): 953-957.

Morse, Ricardo S. 2011. Review of Investing in Democracy: Engaging Citizens in Collaborative Governance, by Carmen Sirianni. In American Review of Public Administration. 41(6): 724-726.

SELECTED PROFESSIONAL MONOGRAPHS AND REPORTS

Stenberg, Carl W., and Ricardo S. Morse. 2014. Leveraging Local Change: The States’ Role. A Policy Issue White Paper prepared on behalf of the ICMA Governmental Affairs and Policy Committee.

Stephens, John R., Ricardo S. Morse, and Kelley T. O’Brien. 2011. Public Outreach and Participation. Monograph part of the Local Government Board Builders Series, ed. Vaughn Mamlin Upshaw. Chapel Hill, NC: UNC School of Government. 47 pages.

Westbrook, Andrew, Jeff Hughes, Rick Morse, and Lydian Altman. 2010. Interlocal Water Partnerships in Surry County, North Carolina. A report to the Local Governments of Dobson, Elkin, Mount Airy, Pilot Mountain and Surry County from the School of Government. School of Government, 30 March, Chapel Hill, North Carolina. 30 pages.

Morse, Ricardo S., and collaborators. 2007. Wilson 20/20 Community Vision: Report and Recommendations. School of Government, Chapel Hill, North Carolina. 114 pages.

Morse, Ricardo S. 2005. The Olive Tree Project: Preliminary Findings and Results. Prepared for the Iowa Department of Management, Ames, Iowa.

Morse, Ricardo S., and collaborators. 2003. Wytheville-Wythe Horizons: A Community Vision. Institute for Policy Outreach, Blacksburg, Virginia.

MULTIMEDIA PROJECTS

Citizens Academies website (created Summer 2011). Resource for local government practitioners. Seehttps://www.sog.unc.edu/programs/citizensacademies/

Rothman, Erica (producer, director), Ricardo S. Morse (executive producer), and Donna Warner (executive producer). 2011 (June). The Whittier Sewer Project: Creating Public Value Through Collaboration. Short documentary film (12 minutes). Chapel Hill, NC: UNC School of Government and Nightlight Productions. Available at https://www.youtube.com/user/uncsog

Rothman, Erica (producer, director), Ricardo S. Morse (executive producer), and Donna Warner (executive producer). 2011 (January). The Wayne County Development Alliance. Short documentary film (9 minutes). Chapel Hill, NC: UNC School of Government and Nightlight Productions. Available at https://www.youtube.com/user/uncsog

Rothman, Erica (producer, director), Ricardo S. Morse (executive producer), and Donna Warner (executive producer). 2011 (January). Creating a Culture of Collaboration: Wilkesboro and North Wilkesboro, NC. Short documentary film (10 minutes). Chapel Hill, NC: UNC School of Government and Nightlight Productions. Available at https://www.youtube.com/user/uncsog

Community and Economic Development in North Carolina and Beyond (School of Government Blog maintained by Tyler Mulligan). Regular contributor since November, 2009. See https://ced.sog.unc.edu/author/ctmullig/

Carl Stenberg joined the School of Government in 2003. Previously, he served as dean of Yale Gordon College of Liberal Arts, University of Baltimore; director of the Weldon Cooper Center for Public Service, University of Virginia; executive director of the Council of State Governments; and assistant director of the US Advisory Commission on Intergovernmental Relations. He is former feature editor of Public Administration Review and co-author of America’s Future Work Force. Stenberg is a Fellow and former chair of the Board of Directors of the National Academy of Public Administration and past president of the American Society for Public Administration. He served as director of the MPA program at the School of Government from 2006 to 2011. Stenberg holds a BA from Allegheny College and an MPA and a PhD from the State University of New York at Albany.