Mediation Skills for Public Managers

Instructor: John B. Stephens

Number of Credits: 3

This course examines mediation principles, and the role, ethics, and techniques of ombudsman in public sector. Models of mediation are compared, and students share in class their application and/or adaptation of mediation to their current or desired public sector duties.

NOTE: Students may take either PUBA 768 or 772.

Recent Blog Posts

June 22, 2026

This post is written by current student Desiree DeDolce. Desiree DeDolce is from Winston-Salem,...

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May 26, 2026

At the May 2026 commencement, we had the chance to reconnect with four recent graduates of the UNC...

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April 14, 2026

By Hattie Lecka When MPA student Noah Ellington attended an alumni event in January,...

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