Mediation Skills for Public Managers

Instructor: John B. Stephens

Number of Credits: 3

This course examines mediation principles, and the role, ethics, and techniques of ombudsman in public sector. Models of mediation are compared, and students share in class their application and/or adaptation of mediation to their current or desired public sector duties.

NOTE: Students may take either PUBA 768 or 772.

Recent Blog Posts

March 26, 2025

Q: Hi Rachel! Where's your hometown and alma mater? A: I am from Raleigh, NC and went to...

  • Local Government
  • Local Government
  • Students
  • Professional Work Experience (PWE)

March 04, 2025

UNC MPA provides professional development opportunities for students throughout their time in the...

  • Uncategorized

February 25, 2025

We interviewed current online student Allie Omens. Allie lives in Nashville, Tennessee and works...

  • Interests
  • Local Government
  • Environmental Affairs
  • Public Health
  • Local Government
  • Students