Mediation Skills for Public Managers

Instructor: John B. Stephens

Number of Credits: 3

This course examines mediation principles, and the role, ethics, and techniques of ombudsman in public sector. Models of mediation are compared, and students share in class their application and/or adaptation of mediation to their current or desired public sector duties.

NOTE: Students may take either PUBA 768 or 772.

Recent Blog Posts

October 30, 2025

This post was written by current student Emmett Lille, a first year student in the online format....

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August 28, 2025

By Dr. Obed Pasha PUBA 709 is often one of the first courses students take when they join the...

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August 18, 2025

As my summer Professional Work Experience (PWE) with the North Carolina Community Colleges...

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