This course examines mediation principles, and the role, ethics, and techniques of ombudsman in public sector. Models of mediation are compared, and students share in class their application and/or adaptation of mediation to their current or desired public sector duties.

NOTE: Students may take either PUBA 768 or 772.

This course covers theory and practice of dispute resolution and consensus building processes for public policy and program implementation. It focuses on workplace and service provision conflicts to develop mediation skills; is comprised of short lectures, demonstration, and student practice of a mediation model/specific skill sets.

NOTE: Students may take either PUBA 768 or 772.

This workshop-style course focuses on inter-organization and community settings to develop facilitation skills. It is comprised of short lectures, demonstration, and student practice of facilitation strategies.

This course acquaints students with the concept of productivity, its importance in the public sector, principal techniques used to improve productivity in local government, and barriers to productivity improvement initiatives.

Nonprofit leaders and public officials rely on grants to help fund their grand plans. This course covers the process of finding grants, preparing grant proposals, and planning for and managing grant funds. It covers some of the similarities and differences between the funding process from federal/state agencies and private foundations.

NOTE: Students may take either PUBA 763 or 764.

This course is designed for graduate students seeking professional positions in local government or nonprofits. It covers issues of mutual concern to both nonprofits and governments.

This course is designed to acquaint students with the grant seeking process for not-for-profit and public sector agencies. Through a review of specific writing techniques, students will practice and learn how to produce proposals that are comprehensive, cogent, and accountable to the objectives of the grantor agency.

Students may not receive credit for both PUBA 763 and PUBA 764. 

This course emphasizes the practical application and implementation of various approaches to economic development. Students will apply tools/strategies by doing case studies and small group projects based on real-world scenarios faced by local practitioners.

This course provides public managers with the basic knowledge to successfully manage technology projects and government information. The use of information technology has become an indispensable part of the public sector. Governments now use technology to communicate with citizens, disseminate information, and engage in digital democracy.

How can governments, communities, organizations, and businesses fund environmental services? This applied course reviews the diverse tools and strategies that environmental service providers use to pay for programs. The course will focus on environmental services related to: drinking water, wastewater, storm-water, watershed protection, energy efficiency, renewable energy, sustainability, and wetlands.