This is the second course in a two-course sequence introducing students to applied research design, data collection, data management, data analysis, and analytical reporting to allow them to conduct original research, be informed consumers of other research, and ultimately improve public program planning and evaluation decisions.

This course prepares students to communicate clearly and effectively as public service leaders, which includes reading, listening, and thinking critically; writing and speaking clearly, concisely, and unambiguously; giving organized and convincing oral presentations, and using appropriate tools and tone in preparing oral and written communications for diverse audiences.

This course teaches the principles of accounting and financial reporting in governmental and nonprofit environments. It provides skills for analyzing the financial condition of governments and the efficiency and effectiveness of governmental programs.

This course provides a conceptual and experiential grounding in theories of management and organizational operation. Students learn how to analyze organizations and their environments from multiple perspectives. Students systematically examine important dimensions of organizational life—what motivates people, how decisions are made, challenges of diversity, conflict, and power dynamics.