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Course Number: PUBA 768
  • On-Campus
  • Elective
  • Public Management

Mediation Skills

Instructor: John B. Stephens

Number of Credits: 1.5

This course covers theory and practice of dispute resolution and consensus building processes for public policy and program implementation. It focuses on workplace and service provision conflicts to develop mediation skills; is comprised of short lectures, demonstration, and student practice of a mediation model/specific skill sets.

NOTE: Students may take either PUBA 768 or 772.

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